Frequently Asked Questions
Everything you need to know about your next favorite crochet kit.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the United States. International shipping times vary by destination but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unopened and unused kits. Please contact our support team to initiate a return and receive a prepaid shipping label.
Are your kits beginner-friendly?
Absolutely! Our kits are specifically designed for complete beginners and include our custom 'Easy Peasy' yarn and step-by-step video tutorials to guide you through every stitch.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
What happens if I run out of yarn?
Every kit is packed with more yarn than you actually need to complete the project. However, if you run into any trouble, just reach out to us and we will make it right.
Can I buy a gift card?
Yes, we offer digital gift cards in various denominations. They are delivered by email immediately after purchase and contain instructions on how to redeem them at checkout.